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The Color on the Wall Doesn’t Match the Sample You Chose: What Now
She met us at the curb holding the original paint chip like evidence. The house was gray. She had chosen gray. Every…
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A Contractor Painted Over Rotten Wood on Your House: Now What?
The house had been painted the year before and it looked it. Clean lines at the trim, even sheen, no drips. From…
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Your Exterior Painter Ghosted Mid-Project in Louisville: Do This, in This Order
There is a particular look to a half-finished exterior, and once you have seen a few of them you recognize it from…
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Old Masonite Siding Starting to Crumble: Your Real Options
The homeowner met us with three replacement quotes already in hand and one question she could not get anyone to answer. Her…
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Finding Chimney Mortar on the Roof or in the Gutters: What to Do
He was cleaning gutters in October and found what he assumed were roofing granules. Coarse gray grit, about a cupful, collected in…
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Settlement Cracks Keep Telegraphing Through Your Exterior Finish? Do This
The crack ran diagonally down from the upper corner of a window, about the width of a pencil line. The homeowner had…
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Nail Heads Rusting Through Your Painted Siding? Here Is the Real Fix
The homeowner had already fixed this wall. Three times. Each round went the same way. Sand the brown dot, dab on paint,…
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One Wall of Wavy Vinyl Siding: Was It the Grill or a Window Reflection?
The appointment was booked as a paint question. One wall of vinyl had gone wavy, the rest of the house looked fine,…
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Why Your Hardie Board Edges Are Swelling at the Butt Joints
The homeowner met us at the driveway and pointed at one spot on the wall, about eye level, where two planks met.…
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Can You Slide a Credit Card into That Stucco Crack? Read This
One of our estimators keeps an expired gift card in his shirt pocket. It has nothing to do with buying anything. He…
